Emergency Communications (911)

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The Sheriff William “Bill” Farmer Public Safety Center is the main 9-1-1 call-taking center in Sumter County and annually processes approximately 60,000 9-1-1 calls.

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Call 9-1-1

  • Call to report a fire
  • to stop a crime in progress or about to occur
  • to report an accident
  • for serious medical problems
  • when life or property is endangered

If you are unsure whether you have an emergency, dial 9-1-1 and let the communications center decide what action to take.

DO NOT Call 9-1-1

  • for routine law enforcement inquires
  • for weather information
  • for directions
  • for directory assistance
  • to complain about loud noises from neighbors
  • to report utility problems

Do not call 9-1-1 to report a power outage. Report power outages to your local power company. 

If you call 9-1-1 on a cell phone, your location may not automatically display as it does when calling from most home/business phones.

Smart 911

Smart 911 is a service without additional cost that allows citizens to create a safety profile that includes any information they want first responders to have when responding to their call. In the event there is a need to dial 9-1-1, the caller’s Smart 911 profile will appear on the call taker computer screen.

The PSAP (Public Safety Answering Point) remains the first point of access to emergency services and each advancement in technology has improved our ability to respond to the community.

For additional information and to create a safety profile, see here for additional information.

Contact Us

  1. Emergency: Call 9-1-1; text if you cannot call

    9-1-1 Administration during business hours: call (352)689-4400 

    TDD: Florida 7-1-1; for emergencies dial / text 9-1-1

    Public Records