Do I get to choose which hospital I am transported to?

Sumter County Fire & EMS will transport patients to their preferred hospital that is within 45 miles of their location. However, in some cases the patient’s condition warrants specialty care or the closest facility. In those cases, transportation to the most appropriate facility may be different from that preference.

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1. What if I have a compliment or a complaint regarding Sumter County Fire & EMS?
2. Why does a fire truck come to my house when I call for an ambulance?
3. Why did I get transferred to a nurse when I called for an ambulance?
4. Where do I get a copy of my report?
5. Why do Sumter County Fire & EMS Ambulances look like AMR Ambulances?
6. Do I get to choose which hospital I am transported to?
7. What are the Charges for an Emergency Transport to a Hospital by a Sumter County Fire & EMS Ambulance?
8. Who do I Contact If I Need a Copy of a Medical Transport Bill or if I have a Concern About an Invoice or transport bill?