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2. Sumter County Information Technology Services (IT) respects you as our customer and wants to provide the best possible service to Sumter County. Please let us know how we are doing by completing the Customer Service Survey. The IT Department welcomes all suggestions; please call the IT Manager at 689-4429.
4. Note; This is not s request for service
6. How long after submitting your request was the issue resolved.

   1. Within 1 business day
   2. Within 2 business days
   3. Within 5 business days
   4. Still not resolved
8. Please provide additional detail to identify the request.
10. How long did it take IT to update you as to the status of your ticket?

    1. Within 1 business day
    2. More than 1 business day
12. Were you provided feedback about the issue and resolution?

    1. Yes

    1. No

    1. N/A
14. Please rate the services provided by IT as a whole

    1. Excellent

    1. Good

    1. Fair

    1. Poor
16. If you would like us to contact you to follow up on this information, please provide your phone number or email address.
20. Thank you for taking the time to give us your valuable feedback.
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22. 1. Receive an email copy of this form.
23. Email address

    This field is not part of the form submission.

24. Submit

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